Concierge Live Chat

Connect with our team in real time.

Need to adjust an itinerary or confirm a chauffeur? Use the options below to start a conversation with dispatch in seconds.

Choose Your Channel

We meet you where you work.

Live chat is staffed by the same concierge team that monitors rides 24/7. Pick the channel that fits your workflow.

Log into the Csilimos portal and open the chat bubble in the lower-right corner for instant assistance.

Reply to any ride confirmation SMS to reach a concierge immediately. Include the reservation number for faster service.

Enterprise clients can add our concierge bot to Teams for one-click ride updates and approvals.

Response Time

Our concierge desk averages a 90-second first response and resolves most updates in under five minutes.